Terms & Privacy

Terms and Conditions​

The content of this website is provided for information purposes only.

Despite our best efforts, The Tivoli makes no express or implied warranties about the accuracy or completeness of the information provided, which may include technical inaccuracies or typographical errors or that the information in this publication is free of infection by computer viruses or other contamination.

In no event shall The Tivoli be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of this information.

The Tivoli may make improvements and/or changes to the information contained in this website at any time.

The Tivoli endeavours to provide accurate and up-to-date information. If you have any comments or queries, please contact us.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. All ticketing is administered through Ticketmaster.

Privacy

The Tivoli respects our customer’s right to privacy. We hold your detailed customer information in confidence.

The Tivoli will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to customer information databases, communicating this policy statement to all The Tivoli employees and establishing and enforcing penalties for violating this statement.

When we contract with another company to market or advertise products or services on our behalf, we will insist on binding agreements from those companies protecting our customer information. We will enforce all privacy agreements we have with other companies.

We gather personal information from our customers so we can better develop our relationship with those customers. Occasionally, we seek customer comments on our products. These comments allow us to determine which products our customers should be made aware of based on their specific needs.

Customers, who believe they are receiving our communications in error or no longer desire to receive them, should inform us and we will remove those customers' names from our mailing lists. The Tivoli will be judicious in the use of e-mail and paper mail to communicate with customers.

We treat our customers as we ourselves would like to be treated.

Copyright

The Site and the Content are protected by Australian and/or foreign copyright laws, and belong to The Tivoli or its partners, affiliates, contributors or third parties. The copyrights in the Content are owned by The Tivoli or other copyright owners who have authorised their use on the Site. You may download and reprint Content for non-commercial, non-public, personal use only. (If you are browsing this Site as an employee or member of any business or organisation, you may download and reprint Content only for educational or other non-commercial purposes within your business or organisation, except as otherwise permitted by The Tivoli, for example in certain password-restricted areas of the Site). You may not manipulate or alter in any way images or other Content on the Site.